The Rust Belt Chronicles

Last evening, I was watching an online program and it brought back some painful memories about customer service and everybody involved. ...

Yesterday’s blog was a big deal for me. I’ve committed myself to going forward with a new project. Will it succeed and fill a void? I c...

  The Rust Belt Chronicles is going to expand. I haven’t decided the number of days I will publish or if it will be a weekly journal...

Dan Miller must have read my mind. What perfect timing to read his blog . As some of you know, I was recently laid-off by the organiz...

Reminder : I will be speaking on Caroline Gavin’s podcast show on BlogTalk Radio , Purposeful Pathway on February 27th . I am looking ...

One of the ideas of the Industrial Age was the use of scripts. Phone scripts, greeting scripts and even answers to common questions ...

Most people wander aimlessly through their life. Many don’t realize options exist outside of the daily grind. We become so focused o...

Have you ever worked for a toxic workplace? It’s usually apparent by noticing the employees tension upon entering the hallowed halls....

Earlier today, my boss walked into my office, stating: “ Let’s take a walk, we have something to discuss .” The scene reminded me of th...

I recently explained the fear tactics organizations use against their employees to a friend and her response was: “ Well, that’s human...

Once I understood the history and reasoning of fear the Industrial Age uses to control and leverage the common man; life has become l...

Image used courtesy of: extranoise .   It’s amazing how organizations are so obsessed in using power, fear and control to manipula...