The Rust Belt Chronicles

Last evening, I was watching an online program and it brought back some painful memories about customer service and everybody involved. ...

There comes a time in your life when you must take a stand . Whether it’s the bully on the block, the narcissistic boss or the broken...

Have you ever worked for a toxic workplace? It’s usually apparent by noticing the employees tension upon entering the hallowed halls....

  “Do not take the agenda that someone else has mapped out for your life.” ― John C. Maxwell Hold On The quest to push “the power...

One of the common problems here in the Rust Belt is the lack of leadership. Perhaps it’s due to living in a “small town” mentality or be...

A long time ago Mansfield, Ohio was a booming mega-factory city. Now it is represented with boarded-up, graffiti riddled houses and deca...

Some businesses become so distracted by committees, meetings and the “push” of their immediate attention, the vital questions are no l...

Photo used courtesy of: ndanger . When you first became a manager or supervisor did you feel special? Perhaps you thought y...

Corporations and businesses have an obligation to serve their customers and employees . We’ve seen managers who mistakenly abuse their au...